I give up - have just gone to create a descendant narrative report, and my Event Pictures option has not stuck again. And Event Pictures are once more greyed out always, but greyed out and ticked if I select Event Pictures in Include. I have bitten the bullet and reset report options, but the fault still remains. As soon as you click out of Report options the Event Pictures selection disappears. It prints pictures for a report created immediately after clicking out, but once you do anything else it disappears. Surely I'm not the only one this is happening to.
Cheers Jan -----Original Message----- From: Jan Roberts [mailto:[email protected]] Sent: Saturday, 14 April 2012 11:11 To: [email protected] Subject: RE: [LegacyUG] Event Pictures Sherry, Today when I reread the Solutions by Error number I do see that is says, almost at the top of the instructions, to Run Check / Repair, and basically to do what I ended up doing - not sure how I missed that the first time, because I remember that most of the instructions seemed to pertain to earlier versions of Windows than Windows 7. However, the real point of my message was that as well as clearing up the Error 3012 it ALSO solved the report Settings Problem and I was quite surprised to find that a Check / Repair of my Database solved what appeared to be a programming glitch. I ran the Compact File because the on-screen instructions at the end of Check / Repair suggested I do so, not the Solutions By Number page. Cheers Jan -----Original Message----- From: Sherry/Support [mailto:[email protected]] Sent: Saturday, 14 April 2012 01:36 To: [email protected] Subject: Re: [LegacyUG] Event Pictures The solutions on the website *always* apply to the error number that they're linked to and are the solutions we have found that usually resolve the issue. The steps on the website don't say to compact - they're 1. Repair Legacy by installing the update again 2. Reset the temp folder 3. Run check/repair and if those steps don't work 4. Export to a new Family FIle. Running Compact Family File is always a good idea to help keep your file a smaller size. Check/Repair compacts it a bit but Compact Family File gives it a bit more compression by cleaning up "empty spaces" within the file. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Apr 12, 2012 at 10:35 PM, Jan Roberts <[email protected]> wrote: > Well, I ll go He for tiggy! I was having trouble with an Error 3021 which > didn t appear to be related to the Solutions By Error Number suggested. > Today I remembered about Check/Repair (don t often have to resort to it > thankfully) so decided to give that a try. Sure enough, it found the Error > 3021, but suggested I run a Compact File when Check / Repair finished. I > did, and voila the troublesome record was repaired without me having to do > anything, according to the Error Log that popped up after I finished. So, > all s good. However, my other problem of Event Pictures not sticking has > also been cured , so I m a happy little camper. > > Cheers > Jan Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp ----- No virus found in this message. Checked by AVG - www.avg.com Version: 10.0.1424 / Virus Database: 2411/4933 - Release Date: 04/12/12 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp ----- No virus found in this message. Checked by AVG - www.avg.com Version: 10.0.1424 / Virus Database: 2411/4934 - Release Date: 04/13/12 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
