From: Vera
Sent: Thursday, May 10, 2012 12:49 AM
To: [email protected]
Subject: [LegacyUG] Frozen screen
I recently merged two family files together and it did not go well. I
started deleting the incorrect marriage mergers BUT when I attempt to delete a
file (that was linked elsewhere that I didn't know), an error message appears
that states "file not found" and the screen freezes. In order to get out, I
have to reboot my computer and all changes I've previously made are lost. Any
suggestions?
Vera,
I suspect that I am not alone in saying that I have difficulty in fully
understanding exactly how the problems have arisen, and the exact steps taken
to try and resolve the matter.
May I suggest that you take a look at the On-Line Trouble Shooting Help>Error
By Description, you will find the link under the Legacy Home Tab.
By all means come back to us with more detail regarding how you merged, and the
deletions.
Ron Ferguson
http://www.fergys.co.uk/
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