On 20/05/2012 10:59, Roy Ferguson wrote: > I just bought Passage Express through my Legaqcy 7.5 Deluxe program > and everything went fine, right through to creation of an auto-run > presentation. But after closing PE, I cannot get back to it: "Passage > Express is already runnng," I am informed whenever I try to re-open > it. Well, I see no sign that it is running. > > I have Windows 7, and the successful installation and iniitial use of > PE inicates there should be no compatability problem. In any case I > checked PE Properties and was surprised to see that Windows 7 is not > on the drop-down list of programs suitable for opening PE; my previous > program, XP-SP3, is there, but that is history and there's no looking > back. > > Can anyone understand what is happening?
Have you tried opening Task Manager to see if PE *is* running? If it is, you can close it from there and then should be able to open it normally. (Might be an idea to re-start your computer, too, just in case a few 0s and 1s have got themselves jumbled.) -- Jenny M Benson Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
