I don't have any problems. I merely responded to the questions that were raised regarding Windows Explorer. I have been computer savvy (sort of for an 80-year-old) for about 14 years and, during that time, have never come across anybody talking about uninstalling of applications and deleting of files by making reference to Windows Explorer. Frankly, I don't know what Windows Explorer refers to, where it is located, and what it does (although I have just now read up on it), In my house, applications are uninstalled via Control Panel > Add/Remove Programs. Files are removed by going to the (C:) registry or directory and deleting what needs to be done. There is no mention anywhere of Windows Explorer. Can somebody please explain to me where this descriptive (and to me convoluting) Windows Explorer concept comes from and fits in? I am always eager to learn.
I have installed and uninstalled Legacy numerous times without any problems and loss of information. However, I am still wondering why Legacy is installed in (C:) is not in Program Files where it should belong. A good many problems are originating right here due to this dysfunctionality. Richard ----- Original Message ----- From: "Sherry/Support" <[email protected]> To: <[email protected]> Sent: Thursday, June 21, 2012 6:19 AM Subject: Re: [LegacyUG] Legacy2.USR file and Screen size When you uninstall Legacy, the main Legacy folder remains to preserve your Family Files as well as anything else you've changed or added to that folder - for example, when you change settings, those are in the .usr files and are not removed by the uninstall. If you've saved a Color Scheme, that wont' be removed. Nor are any reports, etc that you have saved to that folder. Therefore, you need to use Windows Explorer to delete certain files which remain behind after the uninstall. These files could be part of the problem you're having. If you don't know how to do this, you should either find someone to help you or learn how to do this basic function in Windows. There's a great website with WIndows tutorials at http://www.jegsworks.com/Lessons/win/index.html I sure hope this uninstaller doesn't remove any left-over program folders because then you'll lose all your data and anything else you've stored in the c:\Legacy folder. Just to to Start > Legacy > Uninstall Legacy to uninstall the program. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Jun 21, 2012 at 12:13 AM, RHS Consulting <[email protected]> wrote: > Please explain to me how that works using Windows Explorer to uninstall > the > Legacy application and delete Legacy files. I let > Revo Uninstaller do my uninstalling and deleting. > > Richard Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
