Answered off-list
Sincerely, Sherry Technical Support Legacy Family Tree On Wed, Jul 18, 2012 at 3:17 PM, Bernhard Scholz <[email protected]> wrote: > Sherry, > > I'm not amused at all about your answer but the data transfer rate reminds me > of > the USA Shuttle-Programm....... > > Sherry, sorry but, in my opinion you're barking up the wrong tree. > > In which world are you living????? > > I promise for the future not to compare you with Ghana, Sri Lanka, Bangladesh > ,Ivory Coast or deepest parts of Russia eg. Siberia ;-(. > > Please tell me why the users (none beta user) should have to create a web > site, > on his/her charges, to upload data free of charge for all (incluuding Legacy) > > Bernhard > > > > -----Original Message----- > From: Sherry/Support [mailto:[email protected]] > Sent: Wednesday, July 18, 2012 11:28 PM > To: [email protected] > Subject: Re: [LegacyUG] no attachments in emails: was creating passport > pictures > for Legacy > > Unfortunately we don't have that option with our email program. > > Ever since I have been on the LUG list - way before I started working for the > company in 2002 - attachments have never been allowed, no matter what the > size. > They are only allowed on the beta lists where it's necessary for the testers > to > share screen shots. > > Please respect this simple request. As others have mentioned and many have > done > before you, you can always upload the pictures to a website and provide a link > where people who are interested can view them. > > There are still many places in the world where computer users pay for metered > service or have slow computers. Besides the issue with possible viruses, we > need > to realize that not everyone has unlimited broadband or lightening fast > connections. > > No more about this, please. > > Sincerely, > Sherry > Technical Support > Legacy Family Tree > > > On Wed, Jul 18, 2012 at 12:35 PM, Bernhard Scholz <[email protected]> wrote: >> Sherry, >> >> you're right about the pictures but I'd like to stick to Confucius. >> >> I know of the problems you had due to too many pictures being sent, >> which were too big at that time, and thus I sent them reduced to the lowest > usable. >> >> Perhaps someone can configure your mail server that only all >> attachments upto 500MB can be sent. >> Your present options are stone aged. Only emails no pictures. >> >> A suggestion. >> Perhaps you or someone from the team can desribe in 24h only in words >> my problem using my source information and the information which was wished. >> >> Don't forget Confucius ;-). >> >> Bernhard >> >> >> P.S. >> If you win I'll have a supprise for you ;-). > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our > blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
