The default printer is set correctly. I am not sure I know how to remove and re-install the printer. Sorry to be a dumbo, but my son does the technical stuff for me and he is not available. I did go to "control panel" and unselected the correct printer and then re-selected it, but that did not do the job. If I uninstall the printer, don't i need a cd or something to re-install?
Jane Sarles On Fri, Jul 20, 2012 at 9:44 AM, Brian/Support <[email protected]>wrote: > Try removing and re installing your printer in Windows. Legacy uses the > printer drivers for your default printer when creating report previews, > If it cannot find a default printer you will not be able to print nor > preview reports. > > Brian > Customer Support > Millennia Corporation > [email protected] > http://www.LegacyFamilyTree.com > > We are changing the world of genealogy! > When replying to this message, please include all previous correspondence. > Thanks. > > On 20/07/2012 09:26, Jane Sarles wrote: > > I tried to update my Legacy through the Home page. It did so, but now I > > get 2 problems: > > > > 1. Something about the fonts. Says I should do something, but i can't > > find where one deals with fonts. > > 2. It won't print and when I go to printer set up I get this message: > > > > print Setup Error > > Error 32757: > > > > What now? I know this is probably a problem that everyone else has > > already dealt with, but I have long periods when I can't get back to > > genealogy, so am not aware. > > > > Jane Sarles > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
