Jane, Whenever I get a multitude of problems, and shutting down the PC and restarting does not help then I uninstall and reinstall Legacy from Legacy's website, usually works.
Ron Ferguson http://www.fergys.co.uk/ From: Jane Sarles Sent: Friday, July 20, 2012 3:03 PM To: [email protected] Subject: Re: [LegacyUG] New version problems The default printer is set correctly. I am not sure I know how to remove and re-install the printer. Sorry to be a dumbo, but my son does the technical stuff for me and he is not available. I did go to "control panel" and unselected the correct printer and then re-selected it, but that did not do the job. If I uninstall the printer, don't i need a cd or something to re-install? Jane Sarles On Fri, Jul 20, 2012 at 9:44 AM, Brian/Support <[email protected]> wrote: Try removing and re installing your printer in Windows. Legacy uses the printer drivers for your default printer when creating report previews, If it cannot find a default printer you will not be able to print nor preview reports. Brian Customer Support Millennia Corporation [email protected] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. On 20/07/2012 09:26, Jane Sarles wrote: > I tried to update my Legacy through the Home page. It did so, but now I > get 2 problems: > > 1. Something about the fonts. Says I should do something, but i can't > find where one deals with fonts. > 2. It won't print and when I go to printer set up I get this message: > > print Setup Error > Error 32757: > > What now? I know this is probably a problem that everyone else has > already dealt with, but I have long periods when I can't get back to > genealogy, so am not aware. > > Jane Sarles Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
