I do want to clear this up real quick; I realize this is off topic for the LUG, but it is pertinent in some ways.
I did contact Support about it (as sugggested, thank you) and they did confirm rather quickly that this was indeed a legitimate phone call from Legacy FAmily Tree; we probably all know that GenealogyBank & LFT are business partners but I worried about who exactly was initiating that phone call. So everything was completely legit and I do feel better having verified that. GenealogyBank is a great resource; just has never been on of those subscriptions that was a benefit to my personal research needs. Even so, I agree about giving CC or other personal info over the phone -- gee, remember when we would prefer to give info over the phone rather than to put information on the internet? Now it is just the opposite; paypal is the go-to method of payment for so many people and we rarely write physical checks anymore -- it's bill pay thru the bank or over the web. Ok enough of that; please do not continue this thread lest I get tossed off this list for posting off topic comments! I did want to let everyone know that the call was legit in case anyone else gets a call like that :-) Kathy On Wed, Aug 22, 2012 at 5:57 PM, JLB <[email protected]> wrote: > I'm glad you didn't. I'm betting someone over the age of 60 did. Think > about it. Genealogy is mostly a past-time of older people and having > grown up in more innocent times we're ripe for the pickin'. Please > report back; I'm curious how this turns out. > --- > JL Beeken > JLog - simple computer technology for genealogists > http://www.jgen.ws/jlog/ > > On 8/22/2012 4:40 PM, Kathy Meyer wrote: > > I did not give out any information and I will send the number that > > called me (from my caller ID) to customer support. Thanks. Kathy > > > > On Wed, Aug 22, 2012 at 5:05 PM, Ron Ferguson > > <[email protected] <mailto:[email protected]>> wrote: > > > > JL, > > > > I entirely agree. I have never, nor will I ever, give *any* personal > > information to an unsolicited phone call unless, they are calling > from a > > number in my telephone address book and I know the name of the person > > calling. High on this list of personal details is bank account > > information. > > > > Incidentally, my land-line phone shows the caller number (and name > > if in the > > address book) - called "Caller Display" in the UK, so if the number > is > > withheld, or a special number eg. free phone or local pricing then I > > will > > not normally answer as I assume the caller will either be wanting to > > sell > > something or are conducting an intrusive survey! If they really do > > wish to > > talk to me they can leave a message on my answerphone - 99% of the > > time they > > do not. > > > > Ron Ferguson > > http://www.fergys.co.uk/ > > > > > > -----Original Message----- > > From: JLB > > Sent: Wednesday, August 22, 2012 11:00 PM > > To: [email protected] > > Subject: Re: [LegacyUG] GenealogyBank > > > > Unless I initiated the call myself to a known reputable company to > make > > a purchase, I would not be giving out my credit card number and other > > personal information to someone who 'just happened to call'. > > > > I'm not saying it's the case with this, because I just don't know, > but I > > do know people have no end of ideas how to get their hands on > people's > > personal information. Good idea; check with Legacy. If it's not them, > > someone is pretending to be. > > --- > > JL Beeken > > JLog - simple computer technology for genealogists > > http://www.jgen.ws/jlog/ > > > > On 8/22/2012 2:36 PM, Lavern Hall wrote: > > > Hi Kathy, > > > When I first subscribed to GenealogyBank, I received a couple of > > phone > > > calls from them. The nature of their calls were to ask how I > > liked the > > > program and how they could be of help. > > > I have never received a call like the one you described from > Legacy. > > > Unless Legacy Family Tree is having some sort of a marketing > > campaign, > > > it makes me wonder who actually called you. If you haven't done so > > > already, it might be a good idea to contact Legacy. > > > Best, > > > Lavern Hall > > > Aurora, Ohio, USA > > > On Wed, Aug 22, 2012 at 4:40 PM, JLB <[email protected] > > <mailto:[email protected]> <mailto:[email protected] <mailto:[email protected]>>> > > > wrote: > > > > > > Gee, it sounds like it could have been anyone. Not Legacy and > not > > > GenealogyBank. It seems like a weird thing for Legacy to be > > doing. > > > > > > Perhaps an enterprising marketer? All they would need is your > > credit > > > card number to make a purchase through their affiliate > account. > > > > > > Then, on the other hand, maybe it was an enterprising > > marketer who > > > just > > > wanted your credit card number and all your other personal > > information > > > so they could go shopping elsewhere. > > > --- > > > JL Beeken > > > JLog - simple computer technology for genealogists > > > http://www.jgen.ws/jlog/ > > > > > > On 8/22/2012 1:26 PM, Kathy Meyer wrote: > > > > Just got a call and they identified themselves as calling from > > > Legacy > > > > Family Tree and first thing wanted to know if I'd upgraded to > > > version > > > > 7.5 and I said that upgrade happened a really long time ago. He > > > wasn't > > > > talking about any of the version upgrades since then. He > > > proceeded to > > > > ask about GenealogyBank and if I'd tried that and that as a > Legacy > > > > Family Tree user, I could get a discount. He even ended the call > > > saying > > > > something like thank you for using Legacy Family Tree. > > > > Just want to know if that was really LFT calling or if Genealogy > > > Bank is > > > > being a bit misleading there. Didn't bother me; I know all > about > > > > GenealogyBank and that Legacy is associated with them somewhat, > > > gives > > > > discounts etc. and maybe a lot of people wouldn't be aware. I'm > > > all for > > > > advertising your business; just hoping it was LFT making the > > > call... > > > > Kathy > > > > > > > > -- > > > > Kathy Meyer > > > > Personal Publishing Consultant > > > > Phone: 801-921-9644 <tel:801-921-9644> <tel:801-921-9644 > > <tel:801-921-9644>> > > > > www.heritagemakers.com/ourlegacycreations > > <http://www.heritagemakers.com/ourlegacycreations> > > > <http://www.heritagemakers.com/ourlegacycreations> > > > > <http://www.heritagemakers.com/ourlegacycreations> > > > > Preserve your heritage by digitizing your photos & slides and > > > sharing > > > > them with family. > > > > TODAY is the very best day to do genealogy! > > > > > > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) > > and on our blog (http://news.LegacyFamilyTree.com). > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > > > > > > > > -- > > Kathy Meyer > > Personal Publishing Consultant > > Phone: 801-921-9644 > > www.heritagemakers.com/ourlegacycreations > > <http://www.heritagemakers.com/ourlegacycreations> > > Preserve your heritage by digitizing your photos & slides and sharing > > them with family. > > TODAY is the very best day to do genealogy! > > > > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > > on our blog (http://news.LegacyFamilyTree.com). > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > No virus found in this message. > > Checked by AVG - www.avg.com <http://www.avg.com> > > Version: 2012.0.2197 / Virus Database: 2437/5217 - Release Date: 08/22/12 > > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > -- Kathy Meyer Personal Publishing Consultant Phone: 801-921-9644 www.heritagemakers.com/ourlegacycreations Preserve your heritage by digitizing your photos & slides and sharing them with family. TODAY is the very best day to do genealogy! Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
