On 15/09/2012 18:33, Pat Hickin wrote:
> At lest 90 minutes go I began downloading the latest Legacy update -- first
> it told me I'd have to enter a password -- but it never asked for one.
> After I started the download I closed the family file I'd started to work
> on but hadn't entered anything.
>
> After a while it told me had 16 minutes to go, after 10 minutes or so it
> was down to 8 minutes.  The next time I looked it was one hour!!  (I was
> playing free cell) A half hour or so later it was two hours.  Now it says I
> have three hours left!!  (and has said that for some time).  Ordinarily the
> downloads I get move long quickly and take less time than I'm first told.
>   (I have a dsl connection and am using Google Chrome.)
>
> Once before (some months ago) I attempted to download something (don't
> recall whether it was Legacy -- I think not -- or something else) & and the
> time left got longer and longer until it was up to 22 hrs or something
> similar -- I don't recall the outcome now except that eventually I stopped
> that particular download.
>
> I have a Dell Studio laptop -- Windows 7 -64 bit.
>
> What should I do now??

When you get the messages telling you how long a download is going to
take, Windows (or something!) is looking at much of the total you have
downloaded and how long it took, then works out how much longer it's
going to take.  So, using totally arbitrary figures, if it takes 1
minute to download the first 10MB and there are 90 more MB to download
you are told it will take another 9 minutes.  The time figure will be
adjusted as the download proceeds, according to whether the speed
increases or decreases as you go along.

The fact that your download is taking so long and the time figure is
just increasing all the time suggests that the download has got "stuck"
  - going back to my example above, if after 30 minutes you had still
only downloaded 10MB you would be getting told it would be 27 minutes
more ... and as long as the download stuck at 10MB the time would increase.

For some reason, your download has either stopped altogether or is
proceeding far, far more slowly that you should expect.  Cancel it and
try again.

--
Jenny M Benson



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