You do need to give them sufficient time to resolve your issue. Their support department is relatively small and they do handle a significant number of issues and perceived issues.
On 10/18/2012 5:48 PM, MJ SA wrote: > I did, 3 times :) > > On Thu, Oct 18, 2012 at 5:46 PM, Ron Bernier <[email protected]> > wrote: >> It might make a whole lot more sense to send your tech support issue to >> the tech support email address, rather than sending it to the user list. >> >> >> On 10/18/2012 5:40 PM, MJ SA wrote: >>> Hey, tech Support, when you resubmitted my email, you forgot to delete >>> the old one, now my emails are coming up 2 times and I am sure it is >>> annoying everyone, as it is annoying me. Thank you :) -- Ron Bernier Woonsocket, RI Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
