Anne, It is most improbable that answering "no" to the update had any effect. If you are referring to the flash screen which crops up every month if you haven't updated, then I normally answer "no" without problem.
If you would like to explain exactly how youcare trying to open Legacy and exactly what happens with any messages and error numbers, if applicable, then we may be able to help. Please state also your Legacy version in full. --- Ron Ferguson http://www.fergys.co.uk/ GOONS #5307 "Anne Albee" <[email protected]> wrote: >I have Legacy 7.5. Trying to get into the program the other day, it asked if I >wanted the update. I said no. Now can't open the program. Help, anybody? >Anne > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

