And I thought that v7.5 was the update, with 7.4 being the older version. So if the OP is running 7.5 that would mean that she did in fact update at some point in very recent time. I guess what we need to know is exactly what is happening when she says "can't open the program". (I'm trying to ascertain that it is the program that won't open and not the family file.)
Brian in CA -----Original Message----- From: Ron Ferguson [mailto:[email protected]] Sent: Monday, February 18, 2013 2:38 PM To: [email protected] Subject: Re: [LegacyUG] Update? Anne, It is most improbable that answering "no" to the update had any effect. If you are referring to the flash screen which crops up every month if you haven't updated, then I normally answer "no" without problem. If you would like to explain exactly how youcare trying to open Legacy and exactly what happens with any messages and error numbers, if applicable, then we may be able to help. Please state also your Legacy version in full. --- Ron Ferguson http://www.fergys.co.uk/ GOONS #5307 "Anne Albee" <[email protected]> wrote: >I have Legacy 7.5. Trying to get into the program the other day, it asked if I >wanted the update. I said no. Now can't open the program. Help, anybody? >Anne Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
