Jenny M Benson I had a problem with the Legacy program, last summer. I called legacy support, I was on the phone for close to 2 hours with support. The person could NOT, do you understand what NOT means, the support person could NOT help me. I never said a word on this thread about this, he knows who he is. When I got off the phone with this support person, I uninstalled and reinstalled the program, problem was solved!!!
So my comment about Support jumping in, I was being sarcastic!!! Someone else posted a comparison to another family tree program the same days these emails were going on, and support JUMPED onto that thread to say how Legacy is better. I was also SHOCKED to see your comment, what part of I AM DISABLED do you NOT GET???? Yes, I know people are helping me, especially Ron Ferguson, but if you look at the date of your "response" unlike YOU, most of the world was in shock of Newtown, which is right near me and where I grew up. SO I was doing 26 acts of RANDOM kindness!! Also, if I choose to ask many questions, that is MY Choice, and those who help me, it is THEIR choice to help me, I do not need to focus on one problem at a time, ignore the emails. Clearly, you have not fully read my emails, you are evil, so evil. In the future, I suggest you keep your nastiness to yourself. On Sun, Dec 16, 2012 at 7:41 PM, 2marion wimps <[email protected]> wrote: > I had a problem last week, contacted Legacy Support direct and in less > than 24 hours they had fixed the problem - but you do need to contact > them directly. > Marion > > On 16 December 2012 20:31, Jenny M Benson <[email protected]> wrote: >> On 14/12/2012 02:36, MJ SA wrote: >>> maybe I should just call Legacy Support. I need to focus on learning >>> how to cite my sources. I am disabled, I really thought legacy support >>> would have jumped in by now to offer a solution. >> >> This really is a group for Users to support other Users. We are very >> lucky that Legacy staff do participate and often give assistance with >> people's problems - this doesn't happen with a lot of User Groups. >> However, if you feel that upui have a specific problem which other Users >> aren't able to assist you with (although I know several have been >> trying) you would be much better off contacting Support directly. >> >> I suggest that you concentrate on one specific issue and give as much >> detail as possible to explain what you are doing and what result you are >> getting. Your Subject line references a problem with duplicates in a >> Report but now you say you need to focus on learning to cite Sources. >> One problem at a time, I advise! >> >> -- >> Jenny M Benson >> >> >> > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
