How interesting. John S. AdamsVentura, CA
> From: [email protected] > To: [email protected] > Subject: Re: [LegacyUG] still have a duplicate > Date: Tue, 19 Mar 2013 18:14:05 -0400 > > Jenny M Benson > > I had a problem with the Legacy program, last summer. I called legacy > support, I was on the phone for close to 2 hours with support. The > person could NOT, do you understand what NOT means, the support person > could NOT help me. I never said a word on this thread about this, he > knows who he is. When I got off the phone with this support person, I > uninstalled and reinstalled the program, problem was solved!!! > > So my comment about Support jumping in, I was being sarcastic!!! > Someone else posted a comparison to another family tree program the > same days these emails were going on, and support JUMPED onto that > thread to say how Legacy is better. > > I was also SHOCKED to see your comment, what part of I AM DISABLED do > you NOT GET???? Yes, I know people are helping me, especially Ron > Ferguson, but if you look at the date of your "response" unlike YOU, > most of the world was in shock of Newtown, which is right near me and > where I grew up. SO I was doing 26 acts of RANDOM kindness!! > > Also, if I choose to ask many questions, that is MY Choice, and those > who help me, it is THEIR choice to help me, I do not need to focus on > one problem at a time, ignore the emails. > > Clearly, you have not fully read my emails, you are evil, so evil. In > the future, I suggest you keep your nastiness to yourself. > > On Sun, Dec 16, 2012 at 7:41 PM, 2marion wimps <[email protected]> wrote: > > I had a problem last week, contacted Legacy Support direct and in less > > than 24 hours they had fixed the problem - but you do need to contact > > them directly. > > Marion > > > > On 16 December 2012 20:31, Jenny M Benson <[email protected]> wrote: > >> On 14/12/2012 02:36, MJ SA wrote: > >>> maybe I should just call Legacy Support. I need to focus on learning > >>> how to cite my sources. I am disabled, I really thought legacy support > >>> would have jumped in by now to offer a solution. > >> > >> This really is a group for Users to support other Users. We are very > >> lucky that Legacy staff do participate and often give assistance with > >> people's problems - this doesn't happen with a lot of User Groups. > >> However, if you feel that upui have a specific problem which other Users > >> aren't able to assist you with (although I know several have been > >> trying) you would be much better off contacting Support directly. > >> > >> I suggest that you concentrate on one specific issue and give as much > >> detail as possible to explain what you are doing and what result you are > >> getting. Your Subject line references a problem with duplicates in a > >> Report but now you say you need to focus on learning to cite Sources. > >> One problem at a time, I advise! > >> > >> -- > >> Jenny M Benson > >> > >> > >> > > > > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > > our blog (http://news.LegacyFamilyTree.com). > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
