You shouldn't need the password to update from the Legacy Home tab if you have the Deluxe Edition.
Go to Help > General Information and make a note of your customer number (Do *not* post to the list!) Close Legacy and go to the c:\Legacy folder on your hard drive. Delete the Legacy7.LIC file (only that one) and then go back into Legacy and go to Help > Unlock Legacy Deluxe to unlock the Deluxe features again. You shouldn't need the password after doing this. Sincerely, Sherry Technical Support Legacy Family Tree On Thu, Mar 21, 2013 at 4:44 PM, Claudia Gibson <[email protected]> wrote: > I am trying to update from 7.5.0.208 to 7.5.0.219. It is asking me for a > password, not my Legacy password but the password sent to me via email by > Legacy. I bought 7.5 when it first came out and this is the first time it > has asked me for a pw to update. Does anyone have a solution to this or has > it happened to anyone else? Maybe I missed something? > > Claudia > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
