Thank you for all instructions. Sherry, I will try this tonight when I get home.
On Thu, Mar 21, 2013 at 10:23 PM, Sherry/Support < [email protected]> wrote: > You shouldn't need the password to update from the Legacy Home tab if you > have the Deluxe Edition. > > Go to Help > General Information and make a note of your customer number > (Do *not* post to the list!) > > Close Legacy and go to the c:\Legacy folder on your hard drive. Delete the > Legacy7.LIC file (only that one) and then go back into Legacy and go to > Help > Unlock Legacy Deluxe to unlock the Deluxe features again. > > You shouldn't need the password after doing this. > > > Sincerely, > Sherry > Technical Support > Legacy Family Tree > > > On Thu, Mar 21, 2013 at 4:44 PM, Claudia Gibson <[email protected]>wrote: > >> I am trying to update from 7.5.0.208 to 7.5.0.219. It is asking me for a >> password, not my Legacy password but the password sent to me via email by >> Legacy. I bought 7.5 when it first came out and this is the first time it >> has asked me for a pw to update. Does anyone have a solution to this or has >> it happened to anyone else? Maybe I missed something? >> >> Claudia >> > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
