When I try to start Legacy in my deluxe edition, I get the standard edition screen, and it just hangs. I get this message:
Description: A problem caused this program to stop interacting with Windows. Problem signature: Problem Event Name: AppHangXProcB1 Application Name: Legacy.exe Application Version: 7.5.0.208 Application Timestamp: 5053ba0a Hang Signature: 308b Hang Type: 128 Waiting on Application Name: spoolsv.exe:spoolss Waiting on Application Version: 0.0.0.0 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Hang Signature 1: 308b583a69fc71d1e0670baa63a2c30c Additional Hang Signature 2: 868f Additional Hang Signature 3: 868f927032adebede63c43a8079c2bfa Additional Hang Signature 4: 308b Additional Hang Signature 5: 308b583a69fc71d1e0670baa63a2c30c Additional Hang Signature 6: 868f Additional Hang Signature 7: 868f927032adebede63c43a8079c2bfa The last couple of days it has also been acting strange, and the problems may be related. (no virus detected in the scan I just made.): I tried to update my program from one last year to the current one, and now every time I open the program I get a message something like - We were expecting a program dated Sep 2012 (or some such date) but we got one dated Mar 2013. Then the program clears that message. I again select the file I want to open and it opens all right. That is, it did until just a few minutes ago. A little more explanation - I caused some glitch in the normal update of the program in the deluxe edition, but downloaded the updated version - it seems like there was a minor problem in that, and evidently there was because of the message that my file was a later version than was expected. Evidently it was not completed correctly, but now it won't open at all. I am stumped, but I am continually amazed at the depth of talent on this list. I am looking forward for that talent being used in my behalf. Carl Cox Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

