Maybe it is more of a Windows problem than Legacy 1. Try a clean boot http://support.microsoft.com/kb/929135
2. Try a system scan in the Windows Cmd sfc /scannow :) Margaret On 8 May 2013 07:24, Carl Cox <[email protected]> wrote: > When I try to start Legacy in my deluxe edition, I get the standard edition > screen, and it just hangs. I get this message: > > Description: > A problem caused this program to stop interacting with Windows. > > Problem signature: > Problem Event Name: AppHangXProcB1 > Application Name: Legacy.exe > Application Version: 7.5.0.208 > Application Timestamp: 5053ba0a > Hang Signature: 308b > Hang Type: 128 > Waiting on Application Name: spoolsv.exe:spoolss > Waiting on Application Version: 0.0.0.0 > OS Version: 6.1.7601.2.1.0.768.3 > Locale ID: 1033 > Additional Hang Signature 1: 308b583a69fc71d1e0670baa63a2c30c > Additional Hang Signature 2: 868f > Additional Hang Signature 3: 868f927032adebede63c43a8079c2bfa > Additional Hang Signature 4: 308b > Additional Hang Signature 5: 308b583a69fc71d1e0670baa63a2c30c > Additional Hang Signature 6: 868f > Additional Hang Signature 7: 868f927032adebede63c43a8079c2bfa > > The last couple of days it has also been acting strange, and the problems > may be related. (no virus detected in the scan I just made.): > I tried to update my program from one last year to the current one, and now > every time I open the program I get a message something like - We were > expecting a program dated Sep 2012 (or some such date) but we got one dated > Mar 2013. > > Then the program clears that message. I again select the file I want to > open > and it opens all right. That is, it did until just a few minutes ago. > > A little more explanation - I caused some glitch in the normal update of > the > program in the deluxe edition, but downloaded the updated version - it > seems > like there was a minor problem in that, and evidently there was because of > the message that my file was a later version than was expected. Evidently > it > was not completed correctly, but now it won't open at all. > > I am stumped, but I am continually amazed at the depth of talent on this > list. I am looking forward for that talent being used in my behalf. > > Carl Cox > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
