I have the latest update of Legacy Deluxe on a Windows 7 laptop. I have missing multimedia files determined by going to Options>Customize>Locations>Test all multimedia paths. I've been able to locate many of the missing files, but some others won't stay found. I'm sure there is something simple that I am missing, but.....
I open the Picture Center, select the appropriate individual in the "Name" box, check for the file in the "picture filename" box. Of course, it isn't there. I know which file is missing because the "attached pictures" box below the "picture filename" box has an entry "lf.jpg" and the column on the right shows, in the "attached picture" tab shows the description of the missing file. When I highlight "lf.jpg", I get a dialog box saying the file was not found in the "picture/sound/video/file folders". From the options in the dialog box, I choose to look for the file myself. It is a PDF located in my C:/Legacy/Docs folder. When I select the file and click "open", the lf.jpg is replaced by the file I selected. So far, so good. I click "Close" to close the Picture Center. Then I go to the individual in the "Family" tab and click on the "picture" icon. The file is in the Picture Galley, BUT when I go back to the "Picture Center", the "lf.jpg" is back and the file I selected has evaporated. If I go back to the individual's Picture Galley, the file is still there. Is there a step I am missing? I thought perhaps the problem was that I was using a PDF, but it happens with JPGs as well. I tried clicking "attach" before I closed the Picture Center, but that just attached the first file in the "picture filename" list. I did a Check/Repair on the database and there were no problems. This isn't a critical problem because I can just ignore the message that there are missing files. I just thought I'd do a little clean-up. I've been trying for 2 days. Marnie Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
