We do have an auto response for both suggestions and problems that are sent to us. If you don't get one, check your spam folders.
I process the suggestions and usually don't have time to respond to each and every one. If more information is needed, I'll email back. So many of the suggestions are for things that can already be done in Legacy and I'll write back with info on how to do that! If it's something that could be "easier" to do but can be done, I'll pass the suggestion on to the programmers with an email explaining the work-around. Otherwise, the suggestion gets passed on to the programmers and the final implementation is up to them. Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Aug 31, 2013 at 5:09 PM, CE WOOD <[email protected]> wrote: > Too bad Legacy lags so far behind in this respect. Most sites (even > genealogy sites!) have an automatic response system for acknowledging > receipt of suggestions. > > > CE > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
