Ron was answering Donna's question, not yours, Bill. :-) I would expect that Legacy are VERY busy today with the launch of the new version, so it might be a bit slower than usual to send out new customer numbers. It's been less than 24 hours, perhaps you could be a little more patient?
Thanksgiving isn't until Thursday (it's Tuesday afternoon in America right now, isn't it? Wednesday morning here in NZ), and I'm sure the Legacy people factored that in when they launched the new edition. And if the volume of transactions catches them by surprise and overloads the staff, I'm sure they'll get to your order as quickly as they can. Take a deep breath! But don't hold it while you wait. ;-) Kind Regards, Wendy William Boswell said the following on 27/11/2013 10:26 a.m.: > > I don't think you read my message. I said I purchased the upgrade > from Legacy 7 to 8 and I did not receive the new license key or > whatever it's called. I know Legacy 7's code doesn't work in the new > version. > > My original question was will there be a delay this week in getting > them because of the holiday? > > Bill Boswell > > Re: [LegacyUG] Customer Number for Legacy 8 Upgrades > > Ron Bernier Tue, 26 Nov 2013 13:13:44 -0800 > > Your Legacy 7.0 customer number does not work with Legacy 8.0. Legacy 8.0 > > is a new version and requires the purchase of an upgrade. Once you > > purchase the upgrade, you will be issued a new license key. > > On Tuesday, November 26, 2013, Donna Newell wrote: > > > Isn’t the customer number found under help, general information? I > > > thought it would be there when you opened the file? > > > > > > > > > > > > Donna Newell > > > > > > > > > > > > *From:* William Boswell [mailto:[email protected] <javascript:_e({}, > > > 'cvml', '[email protected]');>] > > > *Sent:* Tuesday, November 26, 2013 2:59 PM > > > *To:* [email protected] > > > *Subject:* [LegacyUG] Customer Number for Legacy 8 Upgrades > > > > > > > > > > > > I just purchased the upgrade for Legacy 8 online this morning at 10:30am > > > (EST) and still have not received my new customer number for the deluxe > > > version. Will there be a delay in sending them out this week because of > > > Thanksgiving? I read that it could take up to 24 hours, but usually it > > > arrives sooner. I'm thinking because of the holiday maybe I won't get it > > > until next week. > > > > > > > > > > > > Bill Boswell > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
