Cathy - The missing media files are ones where I have merely changed the names of the pics which I knew would be found so I am not so worried about those - I can sort those out later - it is the fact that the programme hangs at this point and the only recourse is to close it down via Task Manager. Thanks for your help - I will send this through to support to see if they can help.
Marion On 30 November 2013 13:26, Cathy Pinner <[email protected]> wrote: > Marion, > > Are you saying that the Media Relinker is still > saying you have missing media when you've used it > to find and relink the missing files? > > It shouldn't still be saying that there is media > missing if you've completed the process and found everything. > > Note since you know the pics are on the E drive, > you can restrict the search the Media Relinker does to the E drive. > > This may be one for support. > > Cathy > > At 01:07 PM 30/11/2013, you wrote: > >Cathy > > > >I relinked through the Media Relinker Tool - it > >advised me there are three media files missing > >which I can deal with later but the files I have > >opened are not the ones with the missing media - > >it also happens on some of the Media Gallery > >when I try to slide the bar across to make the > >pictures larger or smaller. After I did a file > >maintenance I did another Media Relinker just > >in case it had not worked properly the first > >time but the same three files came up with > >missing media and the same problem occurred when > >trying to open the Media Gallery. > > > >Cannot think of anything else as everything > >points to the E drive and all the media is in > >this drive and has been there for years. If no > >one else has had this problem may have to ask Support. > > > >Marion > > > > > > > >On 30 November 2013 12:50, Cathy Pinner > ><<mailto:[email protected]>[email protected]> wrote: > >Marion, > > > >You haven't said how you relinked or pointed the Media to the correct > drive. > > > >Legacy 8 stores the media location slightly > >differently to how its been done in the past. > > > >You may need to use the Media Relinker Tool on > >the Tools Ribbon to get the location written properly in Legacy 8 format. > > > >Some of the ways to change media location in L7.5 > >and earlier still work but the Media Relinker > >does a slightly different job. It is also easy > >for people who aren't very computer literate to > >use. But you sound as if you really know your way > >around a computer and the program. > > > >Cathy > > > >At 09:29 PM 29/11/2013, you wrote: > > >Have installed Legacy v 8.0.0.353 on Toshiba > > >Laptop, Windows 7, Intel Core i7, 8GB with all > > >of my Media files on E drive where they have lived with L7.5 for years. > > >Â > > >When I go into Media Gallery and try to scroll > > >down to see more photos it will work once or > > >twice but then the whole thing hangs and the > > >only way to get out of it is to use Task Manager to close it all down. > > >Â > > >This has happened several times and is very > > >frustrating - the CPU Usage doesn't go much > > >above 13% - I have done a File Maintenance but > > >nothing has changed. Have re-linked all Media > > >and pointed the Media to the correct drive of E > > >Â > > >Has anyone else noticed this problem or am I > > >doing something wrong. It's happening not just > > >on one file but those with several photos in them. > > >Â > > >Thank you in advance > > >Â > > >Marion > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
