Lloyd, We've been really swamped and with the Thanksgiving holiday, that set us back a little more.
We would like to encourage your patience in getting your customer number. In the meantime, you can use the free Standard Edition of Legacy v8 and when you get your customer number, unlock the Deluxe features by going to Options > Unlock Deluxe. If you have opened your original Family File in v8 without making a back-up or using a copy of the file, you will have to create a gedcom to open it in v7.5. Thanks, Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Nov 30, 2013 at 3:31 AM, Lloyd Hite <[email protected]> wrote: > Does anyone know if I can get a refund for the purchased L8 download but > never received the unlocking code? I purchased ver.8 and downloaded it > in the early hours of the day it was released. I am going back to using > L7.5. > > Sincerely, > Lloyd > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
