I’m using Win 8.1 64bit, Legacy 8.0.0.356
With a pop-up potential problem, I am presented with the standard choices:
Click to view details.
Right-click to exclude problems.
Shift-right-click to change problem settings.
If I choose right-click, and exclude the particular warning message and save,
the PP alert does not clear. If, however, I choose click and bring up the
dialog box showing the problem and then select the button for “Mark as not a
problem” the PP alert WILL clear — even though both options have the effect of
ticking and saving the appropriate box in the individual’s “Exclude from
Potential Problems” dialog box. When the alert did not clear (because I had
right-clicked), I tried going to a different individual, refreshing the view,
etc., but the PP alert remained visible. When I went into the “Exclude from PP”
dialog box and found the ticked box on the appropriate tab (in my particular
case it was for a warning of a birth too long after the parents’ marriage), if
I CLEARED the ticked box, and saved, and exited, and then went in via the
PP-alert but this time chose CLICK instead of RIGHT-CLICK, chose to mark it as
not a problem, save, etc. … then the PP alert cleared. I did not try the
shift-right-click option to globally change my alert settings.
Incidentally, I found out this problem because I was reading about the
UnknownName.txt file for exclusions on the PP report — but I am seeing NO
alerts whatsoever for any non-standard names or characters in my name fields. I
thought it might be because I had never formally run the PP report, but
apparently that wasn’t the cause. Anyone know why I’m not seeing PP alerts for
non-standard names, etc.?
cheers,
Kirsty Haining
Seattle, WA
J
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