Hi Cheryl, The three files with the main problems are:
M - 128 photos - 340 mb R - 55 photos - 66.9 mb I - 32 photos - 73.3 mb The "I" file holds a folder of 6.69 mb with photos for "R" Not all of the photos in the files are attached to the Media Files so the size is a little deceiving and there are some photos that are linked from other files done via Picture Centre. For some reason the problem doesn't seem quite as bad at times if I open up the Media Icon from the Individual's Information as opposed to opening the Icon from the Family View - but it does happen in both ways at times. Any suggestions would be appreciated - as I said Support have given up and I am wondering whether I shall have to leave 8 and go back to 7.5. Thanks, Marion On 15 December 2013 00:33, singhals <[email protected]> wrote: > 2marion wimps wrote: > > > > > > Unless someone can beat Support I am probably going to have > > to go back to V7.5. > > Support have looked at my problem and despite attempts have > > been unable to fix the problem. > > I have some files where trying to open the Media from the > > Media Gallery is proving a major problem. It is only the > > people with a larger amount of photos - > > Can you define "a larger amount of photos" for us? > And, the file-size on each. > > Cheryl > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
