I had this problem for the first time on the latest release (381). Bobby
From: John Roose [mailto:[email protected]] Sent: Friday, January 17, 2014 10:19 AM To: [email protected] Subject: Re: [LegacyUG] Updating to 381 Uninstalling/Reinstalling Bob - You are not alone in having this problem! In Legacy 7 it would notify me of a new build; not so in Legacy 8. When I raised this issue before on this list, support told me that I had to close Legacy for the notification to be made. I started doing just that (previously I would let Legacy run for days at a time) and did NOT get notified that 381 was available except on this list! When I clicked on "Check for updates" it said there was one. I did not follow up; rather, I closed Legacy, shut down my computer, restarted everything. Still no notification. I then did update with no problem. But, the notification does not work for me either. I now check frequently. I do wonder how many others have this problem? John Genealogy - - - - - it's in my blood! On Fri, Jan 17, 2014 at 10:08 AM, Bob Austen <[email protected]> wrote: I seldom get the notification via Legacy about an update. It always says I have the latest build. I live in Canada and hear about the upgrades from a colleague in Scotland. Perhaps the notifications to update are regional so as not to overwhelm the system. I have to go to the Legacy website and look for the updates and download/install from there. The procedure now treats the upgrade like a new installation, complete with emailing me a temporary password. And there is also the entire 66MB file to download each time which can present a problem for those with slower connections. Bob Austen Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
