If you want to delve further into the many problems with MyHeritage, email me off list. I did sign up for the premium version, and have regretted it ever since. Unbelievable lack of support; unbelievable lack of knowledge in the few replies received; absolutely no resolution or hope of one when a response is received.
Worst of all, most of the information I have looked at is TOTALLY FALSE and unreliably sourced, all too many ancestry.com type websites that use other totally unreliably sourced websites as their sources. DO NOT USE!!!!!!! CE From: [email protected] To: [email protected] Subject: Re: [LegacyUG] Legacy 7.5: unrecognised items and lines from imported GEDCOM Date: Wed, 22 Jan 2014 10:18:02 +1100 I would to thank people for the replies. I think Legacy is great software except for the fact that it cannot handle all Polish diacritics. Legacy has some diacritics in its Special Characters Bar, so I do not understand why a few more cannot be included there. Why would it need a new platform (whatever that is)? I decided to subscribe to MyHeritage for one year- only for the database and “super search” facility. I have no interest in its “Premium” subscription. It has already proved better than Ancestry for me, because my parents were each from different non-English speaking European countries. When I tried Ancestry for a year, I only found a little information on very distant cousins descended from people who emigrated to the US. Most of it I had already found by other means. With MyHeritage, I have already found family groups of people who are definitely relatives and others I am very confident are related somehow. My Heritage is however irritating because it wants you to use its social media and more expensive subscriptions, although they are probably cheaper than Ancestry. Regards, John From: CE WOOD Sent: Saturday, January 18, 2014 2:48 AM To: [email protected] Subject: RE: [LegacyUG] Legacy 7.5: unrecognised items and lines from imported GEDCOM I have limited experience with MyHeritage, but that is because that program has so many problems. I doesn't correctly import GEDCOMS, for one, so perhaps it doesn't export them correctly either. Some university needs to fund a new, comprehensive GEDCOM replacement, but if Legacy can't display the other languages, that may do no good. If the German names are showing, it may well be that it is the Legacy lack of accommodation that is the problem. Many of us wish they would solve that problem, but they tell us it would involve switching platforms. Some of us will probably not live to see it happen. CE From: [email protected] To: [email protected] Subject: [LegacyUG] Legacy 7.5: unrecognised items and lines from imported GEDCOM Date: Fri, 17 Jan 2014 17:13:47 +1100 This is my first experience with a GEDCOM, so I am not sure where the problem is. The GEDCOM was sent by a distant cousin in Poland. We rely on electronic translations which can be problematic enough, so I at least want get my facts right before contacting him again. I downloaded the GEDCOM into a new family file. The vast majority of individuals are shown as “unknown” but some have dates of birth or death. There are no names of places for anyone in this file. Could these problems be caused by Legacy not recognizing names of individuals or places containing Polish diacritics? The only names of people displayed are German (without diacritics) from ancestors who emigrated to Poland in 1784. This may however be a coincidence- I have previously tried pasting letters/characters with diacritics into Legacy notes and the only thing that happened when saving the information was that letters with diacritics were automatically substituted with other letters or symbols. My understanding is that GEDCOM is an international program and handles all languages. It appears that the sender uses “MyHeritage” web based software, which seems to be an international program where the user selects their language. Just before downloading the GEDCOM, Legacy showed only two “Unrecognized items”: MOON and PRIN. Later, Legacy showed there were many “unrecognised lines” for both “Individual Records” and “Family Records”, which were placed in the notes. For example: BIRT: RIN MH:IF438 DEAT: RIN MH:IF439 RIN MH:SC109 Technology is not my strong point, so I hope someone can help me solve this “mystery”. Regards, John Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
