Genelines is a product of Progeny Software. They will be best able to help you with questions or problems with their program. Please visit the Genelines web site http://progenygenealogy.com/ where you can get additional help and get FREE timeline files for use with your Genelines program http://progenygenealogy.com/downloads/timeline-files.aspx. Please go to the following address for support needs: http://progenygenealogy.com/customer-support/forum/forumid/3/scope/threads.aspx. There are also links for contacting them by email using the customer Support link on that forum page.
Brian Customer Support Millennia Corporation [email protected] http://www.LegacyFamilyTree.com On 31 Jan 2014 9:07 PM, Kathy Thompson wrote: > Probably not the perfect place to ask, but it is a Legacy "add on" sold > in their store and I need some help. > > I load the program > Select the person I want > select the chart I want & sometimes I can tick the boxes, sometimes I can't > either way the program either crashes and closes or just sits there not > producing anything > > What am I not doing right? > > Bought it last night for my birthday and installed it this morning, not > very happy so far Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
