Thanks Brian
On 6 February 2014 08:55, Brian/Support <[email protected]> wrote: > Genelines is a product of Progeny Software. They will be best able to > help you with questions or problems with their program. Please visit the > Genelines web site http://progenygenealogy.com/ where you can get > additional help and get FREE timeline files for use with your Genelines > program http://progenygenealogy.com/downloads/timeline-files.aspx. > Please go to the following address for support needs: > > http://progenygenealogy.com/customer-support/forum/forumid/3/scope/threads.aspx > . > There are also links for contacting them by email using the customer > Support link on that forum page. > > Brian > Customer Support > Millennia Corporation > [email protected] > http://www.LegacyFamilyTree.com > > On 31 Jan 2014 9:07 PM, Kathy Thompson wrote: > > Probably not the perfect place to ask, but it is a Legacy "add on" sold > > in their store and I need some help. > > > > I load the program > > Select the person I want > > select the chart I want & sometimes I can tick the boxes, sometimes I > can't > > either way the program either crashes and closes or just sits there not > > producing anything > > > > What am I not doing right? > > > > Bought it last night for my birthday and installed it this morning, not > > very happy so far > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

