In some cases, the address appears to be taken over by the hacker/spammer, and any e-mail is intercepted and answered by the hacker/spammer. When that happens, the "owner" of the e-mail address must be contacted by phone or other method and asked to contact their ISP and change their password.
Jay Ingalls ========================= On 4/19/2014 1:18 PM, Kathy Meyer wrote: > No need for anger on the list :-). Legacy moderators are extremely > responsive and do everything they can to help. In this day we should > all be savvy enough to simply delete unwanted spam. That subscriber > probably doesn't access his email a lot and doesn't even know what's > going on. Perhaps a gentle, kind email to him explaining the need to > change his password would be helpful? It's not his fault after all > and he needs the opportunity to fix it. Annoyance might be > appropriate if it were intentional but it appears to be a hack > > Thanks to Brian for being on top of these hacks and immediately > alerting the list :-). > > Kathy > > On Saturday, April 19, 2014, Ron Bernier <[email protected] > <mailto:[email protected]>> wrote: > > Legacy support- why hasn't this email been unsubscribed. How many > of these s*p*a*m messages do we have to receive followed by > support's warning that the individual's account had been hacked. > It is the same person over and over again. You do have the > ability to unsubscribe this person. > > On Friday, April 18, 2014, [email protected] > <javascript:_e(%7B%7D,'cvml','[email protected]');> > <[email protected] > <javascript:_e(%7B%7D,'cvml','[email protected]');>> wrote: > > Hi! > > [email protected] > > > > ------------------------------------------------------------------------ > > > Ce courrier électronique ne contient aucun virus ou logiciel > malveillant parce que la protection Antivirus avast! est active. > > > > > > > > -- > Ron Bernier, > Woonsocket, RI > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook > (http://www.facebook.com/LegacyFamilyTree) and on our blog > (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) > and on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
