The current version of Adobe Acrobat (the full program, not Acrobat Reader) is version 11. You apparently have an old version 5. Depending upon how the .PDF was created to allow for backward compatibility will affect whether or not you can open one of the new .PDF files. For example, if I create a new PDF in Acrobat 11 and allow for backward compatibility only to version 9, you MAY not be able to open the file. However, my brain cells are telling me that you should get a warning or error message about version incompatibility rather than an error message about a damaged file. I believe that Adobe was smart in that regard but I really don’t know about Acrobat v5.x. If you were to download and use any one of the freebie or shareware PDF writer programs, maybe that would solve your problem.
In Legacy 7. 5, the internal PDF creator will create a PDF file which is an older Acrobat 3.x version. The engine and code used is under a license agreement with ComponentOne PDF Generator. So far I have had no difficulty opening any of the Legacy created PDFs with Acrobat 11 but I suspect that no special features are being used in the Legacy created PDF which could possibly cause a version incompatibility. The only problem I’ve seen with the Legacy created PDFs is the bloated file size. I usually open the Legacy created PDF in Acrobat 11 and then resave as a reduced file size which typically results in a reduction of around one-third the original file size. Oh, in re-reading your message, you might try this. Go back to the folder where the PDF resides and instead of double clicking on the file or icon which you have set to automatically open with the Acrobat READER program, try right clicking on the file and select OPEN WITH… If your Acrobat Writer 5.0 program does not appear in a list of possible programs that Windows is suggesting, you may have to browse to the Program Files folder to locate the Acrobat executable. Brian in CA From: 2marion wimps [mailto:[email protected]] Sent: Tuesday, May 06, 2014 1:34 AM To: [email protected] Subject: [LegacyUG] pdf's Small problem. I have Adobe Acrobat Writer 5 and Acrobat Reader 10. I only use the Writer to open documents if I need to do something special with them. Default for pdf's is set as Adobe Reader (10). When the pdf's are on my Desktop or anywhere in the computer, including in the Family Tree Folder where all media are stored, when I open them they automatically open with Adobe Reader (10). When I attach them to the person concerned via the Media Gallery and try to open them from there they open in Adobe Acrobat Writer (5) which opens a message "There was an error opening this document. The file is damaged and could not be repaired:. I cannot stop it opening with the Writer (5) if I go back to the Folder itself it still opens correctly with Reader (10). I have run a File Maintenance but nothing changed. Help, suggestions please - I cannot find anything in the Help files so far. I am using Windows 7 and Legacy De Luxe 8. Thanks, Marion Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
