Yikes! I will definitely hold off downloading v8 to restore my database until this issue has been resolved. Thanks for sharing the information her, Jenny! --P
________________________________ From: Jenny M Benson <[email protected]> To: [email protected] Sent: Saturday, July 26, 2014 8:31 AM Subject: Re: [LegacyUG] Legacy 8.0.0.439 On 25/07/2014 18:14, Jenny M Benson wrote: > I just updated to the latest release and at what appeared to be the end > of the process a dialog box appeared which said that setup had not > completed successfully and I needed to download the full program from > the website. There were three option buttons - Yes, No and Cancel. I > clicked yes and the Legacy site download page opened but as it was doing > so, another dialog box popped up which said that the installation had > completed successfully! > Further to the above, the update to 439 has been a complete disaster. I keep getting Error 9. Having exhausted all the options of the Online Troubleshooting information for this error (including uninstalling, running CCleaner, reinstalling, opening my oldest (of 3) backups, running Check/Repair 3 times and exporting it to a new file) the error persists. I have informed Support. Is anyone else having trouble with this update? -- Jenny M Benson Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.legacyfamilytree.com/). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
