I was just curious if it was an issue for anyone else or just me. If it wasn't just me then I wouldn't bother tech support with known problems already in the works for solutions. If it is just me, then yes, I'd take it to tech support for further research.
People ask about bug issues here all the time, that's all I was doing. I do not see where that is a problem. Jessica Morgan On Oct 3, 2014, at 6:38 AM, "Michele/Support" <[email protected]> wrote: Jessica, This is something where we would prefer you send an email to [email protected] to try and solve. We will need to ask you some questions and we would possibly need to look at your file. This isn’t something that can be handled on the LUG list. Michele Technical Support [email protected] www.legacyfamilytree.com From: Jessica Morgan [mailto:[email protected]] Sent: Thursday, October 2, 2014 9:55 PM To: [email protected] Subject: [LegacyUG] 8.0.0.439 Sources and Duplicates? I've been working very hard on a few files for a family reunion coming up, and today I open up files to continue where I left off, and find that the sourcing is completely gibberish in every file I open, as well as two to five duplicates of persons in multiple databases. The RINs are all out of order too. I have one file that the beginning person is listed correctly, then two generations down he's also listed as his grandson's son, then his great grandson's father. I'm so frustrated!!!! Is there a known bug in 439 for any of this, or is it just me? Any tips on trying to correct the problems? I'm in tears over here! I've opened multiple files, of different branches of my family, and they are all like this. I've had zero computer problems. I'm working on a Microsoft Surface Pro 2 that is less than a year old. Jessica Morgan Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
