Janet, I have been having weird, inexplicable problems with Legacy 8 myself. For example, I can't get the Ancestor colors of Group 2 to stay changed. They revert to the colors of Group 1. That is not as awful as the loss you have sustained, but I believe you that you haven't inadvertently opened a different file. Small comfort, I know. It seems to me that Legacy 8 is fighting with something else installed on my computer that is also installed on my laptop, because I am having the same problem on both, and the laptop had recently been reformatted. I did contact support and after several suggestions and attempts to duplicate it on their end, they couldn't solve the problem. So I am resigned to using the default ancestor colors and I backup my file every time I open it, just in case something worse happens.
I wonder if you can repair the database, if that would help? Kathy On Sun Jan 04 2015 at 4:50:57 AM Janet Miller <[email protected]> wrote: > Re lost family line and renumbered ancestors > I did not use a Gedcom and yes I would not open up Legacy and use > without doing a back up. Have heard too many horror stories and have 40 > years of research on it. > To return to an old file would be 200 certs back and the descendant > report does not date them so I will have to look back at all my past > files and open as a restore. I have a short cut to my Legacy on my > desktop. Nothing explains the renumbering. > Still confused > Janet > > > > --- > This email has been checked for viruses by Avast antivirus software. > http://www.avast.com > > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Online technical support: http://support.legacyfamilytree.com > > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
