Yes Jerry, it does the same thing with the sample file. On 8 Jan 2015 17:00, "Gerald E Boor" <[email protected]> wrote:
> Looks like you stated you already did a fresh install of Legacy. Have you > tried with the sample file that comes with Legacy or a completely different > family file to see if you get the same results? Jerry > > On January 8, 2015, at 11:50, Tessa Keough <[email protected]> wrote: > > You say you have updated Legacy - perhaps you need to do a clean > install of the program. Maybe something in your Legacy program file > got corrupted. When you send the family file to Legacy Support they > have no problem reading it - so it almost sounds like the program is > wonky BUT I am not a tech person so that is just a thought. I hope you > get this figured out - how completely frustrating. > > Tessa > > Tessa Keough > Guild of One-Name Studies, Keough (Keogh, Kough & Kehoe) Registered ONS > Legacy Virtual Users' Group Community on Google+ > Society for One-Place Studies - Plate Cove East, Newfoundland > > > On Thu, Jan 8, 2015 at 6:43 AM, Elizabeth Hatchell > <[email protected]> wrote: > > I have had problems for weeks and weeks now, the first time in November > > 2014. I have run every conceivable update for Microsoft, cleaned the > > registry, de-fragged, changed anti-virus programs done several complete > > uninstalls and re-installs of Legacy 8, updated Legacy, made new copies > of > > my family file under different names and I am STILL completely stuck with > > being unable to run a Name List search or carry out File/Maintenance. > > > > At one point, my family file was sent to Support and they found nothing > > wrong. Has anyone been able to solve this problem? > > > > Any ideas PLEASE? > > Elizabeth > > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Online technical support: http://support.legacyfamilytree.com > > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) > and on > > our blog (http://news.LegacyFamilyTree.com). > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Online technical support: http://support.legacyfamilytree.com > > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Online technical support: http://support.legacyfamilytree.com > > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
