Error 48 and Error 91 more or less FIXED Several of you know that I have been struggling with these two errors for some weeks now. I have tried everything imaginable - and some pretty unimaginable, taking hours at a time - but today although the errors were both mentioned, by saying 'No', the program didn't crash. I have been able to search and get a list without problems and file/repair without crashing.
I took the advice given with the result that my drivers have been updated, my Windows Update has been run and failed updates re-run. I use CCleaner and took the plunge to clean the registry (but kept a backup in case) and finally disabled a Security program supplied by my bank (Trusteer Endpoint Protection) but I really don't know if these affected anything. Anyway, I am reasonably happy now. Thanks for all the suggestions. Elizabeth On 15 January 2015 at 11:51, Elizabeth Hatchell <[email protected]> wrote: > I think it may be because I don't have Microsoft Access on my computer and > that Mr Fixit applies to Access. > > Elizabeth > > On 15 January 2015 at 01:25, [email protected] <[email protected]> > wrote: > >> At least you made some progress. I wouldn't worry about CCleaner. >> I've used it for years and it's pretty safe. But I doubt it'll fix your >> problem either. >> >> Did you run that fix from the Microsoft page I sent you? Nothing >> would fix my file maintenance check/repair until I did that. >> >> Dave >> >> >> >> >> *From: *Elizabeth Hatchell < <[email protected]> >> [email protected]> *To: *Dave < <[email protected]> >> [email protected]> *Subject: *Re: [LegacyUG] Immense Frustration *Date: >> *1/14/15, 11:49 AM >> >> Well, some good and some bad news. Error 48 (problems with Search List) >> seems to have resolved itself - but don't ask me how as I have tried a wide >> range of possible solutions. Despite being warned about Registry tweaking, >> I eventually tried CCleaner (I have the Professional version) and it >> 'fixed' a few registry problems. This has solved Error 48. >> >> However, Error 91 still applies and I am unable to do a file maintenance, >> check/repair. >> >> Elizabeth >> >> On 10 January 2015 at 20:01, Dave < <[email protected]> >> <[email protected]>[email protected]> wrote: >> >>> >>> I had a similar situation quite some time ago. I tried everything >>> possible until I stumbled on a fix in one of the Legacy solutions. I?d >>> give it a try if I were you. Nothing was really wrong with my database >>> after all. I found it at the following page: >>> >>> >>> >>> >>> http://support.legacyfamilytree.com/article/AA-00570/12/Install-Uninstall/Problems-Installing-or-Reinstalling-Legacy.html >>> >>> >>> >>> I think step 10 sent me to the following Microsoft page. I applied >>> their fix for Windows 7 and all the Legacy problems I had were solved. >>> >>> http://support.microsoft.com/kb/2019235 >>> >>> >>> >>> Give it a try and let me know if it helped. >>> >>> >>> >>> Dave Pointer >>> >>> >>> >>> >>> >>> >>> >>> *From:* Elizabeth Hatchell [mailto: <[email protected]> >>> <[email protected]>[email protected]] >>> *Sent:* Saturday, January 10, 2015 8:47 AM >>> *To:* <[email protected]>[email protected] >>> *Subject:* Re: [LegacyUG] Immense Frustration >>> >>> >>> >>> Yes Jerry, it does the same thing with the sample file. >>> >>> On 8 Jan 2015 17:00, "Gerald E Boor" < <[email protected]> >>> <[email protected]>[email protected]> wrote: >>> >>> Looks like you stated you already did a fresh install of Legacy. Have >>> you tried with the sample file that comes with Legacy or a completely >>> different family file to see if you get the same results? Jerry >>> >>> On January 8, 2015, at 11:50, Tessa Keough < <[email protected]> >>> <[email protected]>[email protected]> wrote: >>> >>> You say you have updated Legacy - perhaps you need to do a clean >>> install of the program. Maybe something in your Legacy program file >>> got corrupted. When you send the family file to Legacy Support they >>> have no problem reading it - so it almost sounds like the program is >>> wonky BUT I am not a tech person so that is just a thought. I hope you >>> get this figured out - how completely frustrating. >>> >>> Tessa >>> >>> Tessa Keough >>> Guild of One-Name Studies, Keough (Keogh, Kough & Kehoe) Registered ONS >>> Legacy Virtual Users' Group Community on Google+ >>> Society for One-Place Studies - Plate Cove East, Newfoundland >>> >>> >>> On Thu, Jan 8, 2015 at 6:43 AM, Elizabeth Hatchell >>> < <[email protected]> <[email protected]> >>> [email protected]> wrote: >>> > I have had problems for weeks and weeks now, the first time in November >>> > 2014. I have run every conceivable update for Microsoft, cleaned the >>> > registry, de-fragged, changed anti-virus programs done several complete >>> > uninstalls and re-installs of Legacy 8, updated Legacy, made new >>> copies of >>> > my family file under different names and I am STILL completely stuck >>> with >>> > being unable to run a Name List search or carry out File/Maintenance. >>> > >>> > At one point, my family file was sent to Support and they found nothing >>> > wrong. Has anyone been able to solve this problem? >>> > >>> > Any ideas PLEASE? >>> > Elizabeth >>> > >>> > >>> > Legacy User Group guidelines: >>> > http://www.LegacyFamilyTree.com/Etiquette.asp >>> > Archived messages after Nov. 21 2009: >>> > http://www.mail-archive.com/ >>> <http://www.mail-archive.com/[email protected]/> >>> <[email protected]>[email protected]/ >>> > Archived messages from old mail server - before Nov. 21 2009: >>> > http://www.mail-archive.com/ >>> <http://www.mail-archive.com/[email protected]/> >>> <[email protected]> >>> [email protected]/ >>> > Online technical support: http://support.legacyfamilytree.com >>> > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) >>> and on >>> > our blog (http://news.LegacyFamilyTree.com). >>> > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >>> >>> >>> >>> >>> Legacy User Group guidelines: >>> >>> http://www.LegacyFamilyTree.com/Etiquette.asp >>> >>> Archived messages after Nov. 21 2009: >>> >>> http://www.mail-archive.com/ >>> <http://www.mail-archive.com/[email protected]/> >>> <[email protected]>[email protected]/ >>> >>> Archived messages from old mail server - before Nov. 21 2009: >>> >>> http://www.mail-archive.com/ >>> <http://www.mail-archive.com/[email protected]/> >>> <[email protected]> >>> [email protected]/ >>> >>> Online technical support: http://support.legacyfamilytree.com >>> >>> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) >>> and on our blog (http://news.LegacyFamilyTree.com). >>> >>> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >>> >>> >>> >>> >>> Legacy User Group guidelines: >>> >>> http://www.LegacyFamilyTree.com/Etiquette.asp >>> >>> Archived messages after Nov. 21 2009: >>> >>> http://www.mail-archive.com/ >>> <http://www.mail-archive.com/[email protected]/> >>> <[email protected]>[email protected]/ >>> >>> Archived messages from old mail server - before Nov. 21 2009: >>> >>> http://www.mail-archive.com/ >>> <http://www.mail-archive.com/[email protected]/> >>> <[email protected]> >>> [email protected]/ >>> >>> Online technical support: http://support.legacyfamilytree.com >>> >>> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) >>> and on our blog (http://news.LegacyFamilyTree.com). >>> >>> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >>> >>> >>> >>> >>> Legacy User Group guidelines: >>> http://www.LegacyFamilyTree.com/Etiquette.asp >>> Archived messages after Nov. 21 2009: >>> http://www.mail-archive.com/ >>> <http://www.mail-archive.com/[email protected]/> >>> <[email protected]>[email protected]/ >>> Archived messages from old mail server - before Nov. 21 2009: >>> http://www.mail-archive.com/ >>> <http://www.mail-archive.com/[email protected]/> >>> <[email protected]> >>> [email protected]/ >>> Online technical support: http://support.legacyfamilytree.com >>> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) >>> and on our blog (http://news.LegacyFamilyTree.com). >>> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >>> >> >> > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
