Ron, Now it is time for you to send this is as a technical support ticket. Just copy and paste the conversation and send it to supp...@legacyfamilytree.com <mailto:supp...@legacyfamilytree.com> You can put Attn: Michele since I already know what’s going on.
Michele Technical Support <mailto:mich...@legacyfamilytree.com> mich...@legacyfamilytree.com <http://www.legacyfamilytree.com> www.legacyfamilytree.com From: Ronald E Howell [mailto:rehowell0...@earthlink.net] Sent: Thursday, January 22, 2015 12:19 PM To: legacyusergroup@LegacyUsers.com Subject: RE: [LegacyUG] Passage Express For Legacy Michele, I re-booted my pc (running Windows Vista Home Premium service pack 2, on 32-bit machine, paused Carbonite for 1 hour, let AVG run), no other programs were running. Downloaded and installed Passage Express. At the end of the installation check mark was in the box 'Run Passage Exprees', left in checked and the same thing happened 'Passage Express has stopped running'. I let it finish doing whatever it and windows wants to do. I opened Legacy and tried running from the 'PE icon', same thing again. Again, thanks for you help, Ron Howell Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
