It appears that the profile.dbm file on your computer has been corrupted. This file is where Legacy stores your global preference settings from the options > Customize screens. Just close legacy then go to the C:/users/Bruce/Documents/Legacy Family Tree\_AppData/usr folder and delete the Profile.dbm file.
When you restart legacy a new profile.dbm file will be created. You will have to reset all your global preferences because the new profile.dbm will use the Legacy defaults. Brian Customer Support Millennia Corporation [email protected] http://www.LegacyFamilyTree.com On 06/02/2015 1:33 PM, W. Bruce Matson wrote: > Hello, all - > Maybe someone can help me retrieve my Legacy 8.0. Something "happened" > to my computer (Windows O.S. 8.1). For some reason the Desktop went blank. I > restarted it and got > everything back except Legacy 8.0. (I had kept my Legacy 7.5 and it was still > there - as was everything else.) > Here is the error # 302 along the top of the Dialog Box. > However, here is the message within the Dialog Box: > "Error opening Profile Data Base; error 3343: unrecognized data base > format > 'C:/users/Bruce/Documents/Legacy Family Tree_AppData/usr/Profile.dbm'. " > It asks if I want to "retry", which I click on but I still get the > same "error" message as above. > > Does anyone know what might have happened? More importantly, is there a way I > can get > Legacy back? > Thank you for your in put. > > Bruce Matson Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
