Did you send it to Legacy Support? Posting to this list is not the way to contact them if you specifically need their assistance. It is for peer-to-peer support (ie users helping other users) and some Legacy staff also contribute here *when they can*.
You can find an email address for Support on their web site, or you could go to the "Support" link on the Home tab within Legacy. Hope this helps. :-) Wendy Dave Johnson wrote on 10/03/2015 10:11: > > There has been no response to this email from Legacy. > > *From:*Dave Johnson [mailto:[email protected]] > *Sent:* Thursday, March 05, 2015 10:38 AM > *To:* [email protected] > *Subject:* [LegacyUG] Probable Bug - Bolding Notes in Event Screen > > Someone else may have noticed this bug, but I have seen no email > regarding it. > > When documenting a census event, I transcribe the census record in the > Notes Field. I typically start by pasting the "text" tab contents > into each persons in a census record. Then I Then I highlight the > person whose Legacy Record I am working in. The problem is that when > I first *Bold* the name of the head of household and save the Event, > instead of *Bolding* the first name, the system puts a /b in front of > the name. After the name has been saved and I pull it up again, I can > delete the /b and *Bold* the name and then it holds. > > An example is below: > > Text/Comments tab contains the transcribed Census Record for this > household as follows: > > Elenor McGINNIS, head, white, female, born in Mar 1835, age 65, > widowed, bore 6 children - 4 still alive, born in Kentucky, father > born in Kentucky, mother born in Alabama, able to read write and speak > English; Elza V McGINNIS, grandson, white, male, born in July 1856, > age 13, single, born in Missouri, parents born in Kentucky, attended > school, able to read write and speak English. > > When I copy the text (above) and paste it into the Census Event Notes > field, for Eleanor McGinnis, I put in one blank line followed by "1) " > just as Geoff explained in his Census Event DVD. Then I delete the > semi-colon after each person's information and replace it with a > period. Then I hit enter and type "2) " for the second person. And > so forth. Before saving the record I Bold the first name, in this > example Elenor McGinnis. After saving the Census Event, when I reopen > the census event it looks like this. > > 1) \bElenor McGINNIS, head, white, female, born in Mar 1835, age 65, > widowed, bore 6 children - 4 still alive, born in Kentucky, father > born in Kentucky, mother born in Alabama, able to read write and speak > English. > > 2) Elza V McGINNIS, grandson, white, male, born in July 1856, age 13, > single, born in Missouri, parents born in Kentucky, attended school, > able to read write and speak English. > > but it should read as follows: > > 1) *Elenor McGINNIS*, head, white, female, born in Mar 1835, age 65, > widowed, bore 6 children - 4 still alive, born in Kentucky, father > born in Kentucky, mother born in Alabama, able to read write and speak > English. > > 2) Elza V McGINNIS, grandson, white, male, born in July 1856, age 13, > single, born in Missouri, parents born in Kentucky, attended school, > able to read write and speak English. > > This seems to happen only when I paste the information into the note > the first time. > > Please see if you can replicate this error. > > Thanks. > > Dave > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
