If you have a major problem you may need to totally uninstall Legacy, then reinstall from a new copy of the Legacy8setup.exe file. It is helpful to have saved a backup of all your Customise settings so these can be reinstalled. This backup file can also be copied to the program on another computer.. The process for generating this backup file of the customized settings is fairly straight forward.
1. Go to Documents > Legacy Family Tree. Right-click on the _AppData folder and a menu will appear. 2. Click on Send to > Compressed (zipped) folder. This will create a file _AppData.zip in the Documents/Legacy Family Tree folder, which will contain your settings.. When you originally set them up, some of the customized settings apply to all families (gbl) and some of them can be different for each separate family (ff). What settings does this backup zip folder contain? Does it have only the global settings, with all the family file settings set to default? Or is it all the gbl and ff settings from the last family file used? Or is it something else? Boyd Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
