Margaret, There is a problem when you use any formatting in the notes, especially when you use more than one formatting (bold and underline, for example). Several different things can happen depending on where in the notes the formatting is. If the first word is double formatted, you will lose all of your notes when you save them. If the formatting is somewhere else, you will get the formatting codes. This has all been fixed and the fix will be in the next update which is due out at any time.
If you have notes that aren’t formatted, and then when you save them you lose the first word, that is actually an old problem that was fixed and isn’t in build .473. I can’t reproduce this. If this is the problem you are seeing (and it is not related to formatting) I will need to ask you some additional questions and take a closer look at it. You will need to email [email protected] <mailto:[email protected]> and put Attn: Michele. Michele Technical Support <mailto:[email protected]> [email protected] <http://www.legacyfamilytree.com> www.legacyfamilytree.com From: Margaret Gagliardi [mailto:[email protected]] Sent: Tuesday, May 19, 2015 8:04 AM To: [email protected] Subject: Re: [LegacyUG] Entering Notes into General Tab Michele, My version is 8.0.0.473 Thanks Margaret On Mon, May 18, 2015 at 10:48 AM, Michele/Support <[email protected] <mailto:[email protected]> > wrote: Margaret, The missing word was fixed in a previous update. The bold and underline issue is fixed in the next update which is due out at any time. Go to File > File Properties and tell me what version and date you are using. Michele Technical Support <mailto:[email protected]> [email protected] <http://www.legacyfamilytree.com> www.legacyfamilytree.com From: Margaret Gagliardi [mailto:[email protected] <mailto:[email protected]> ] Sent: Monday, May 18, 2015 9:43 AM To: [email protected] <mailto:[email protected]> Subject: [LegacyUG] Entering Notes into General Tab I transcribe documents and put them in the "General Tab". However, when I do, and save them, it loses the FIRST word I enter. It also will not bold or underline and stay that way, so I have to keep opening the General tab and redoing the bold and underline. Is this something that that will be fixed soon? Thanks Margaret Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp _____ No virus found in this message. Checked by AVG - www.avg.com <http://www.avg.com> Version: 2015.0.5941 / Virus Database: 4342/9808 - Release Date: 05/18/15 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
