Michele, It is only happening when I use the bold and underline together. I will wait for the update. Thanks so much! Margaret
On Tue, May 19, 2015 at 9:11 AM, Michele/Support < [email protected]> wrote: > Margaret, > > There is a problem when you use any formatting in the notes, especially > when you use more than one formatting (bold and underline, for example). > Several different things can happen depending on where in the notes the > formatting is. If the first word is double formatted, you will lose all of > your notes when you save them. If the formatting is somewhere else, you > will get the formatting codes. This has all been fixed and the fix will be > in the next update which is due out at any time. > > > > If you have notes that aren’t formatted, and then when you save them you > lose the first word, that is actually an old problem that was fixed and > isn’t in build .473. I can’t reproduce this. If this is the problem you > are seeing (and it is not related to formatting) I will need to ask you > some additional questions and take a closer look at it. You will need to > email [email protected] and put Attn: Michele. > > > > Michele > > Technical Support > > [email protected] > > www.legacyfamilytree.com > > > > *From:* Margaret Gagliardi [mailto:[email protected]] > *Sent:* Tuesday, May 19, 2015 8:04 AM > *To:* [email protected] > *Subject:* Re: [LegacyUG] Entering Notes into General Tab > > > > Michele, > > My version is 8.0.0.473 > > Thanks Margaret > > > > On Mon, May 18, 2015 at 10:48 AM, Michele/Support < > [email protected]> wrote: > > Margaret, > > The missing word was fixed in a previous update. The bold and underline > issue is fixed in the next update which is due out at any time. > > > > Go to File > File Properties and tell me what version and date you are > using. > > > > > > Michele > > Technical Support > > [email protected] > > www.legacyfamilytree.com > > > > *From:* Margaret Gagliardi [mailto:[email protected]] > *Sent:* Monday, May 18, 2015 9:43 AM > *To:* [email protected] > *Subject:* [LegacyUG] Entering Notes into General Tab > > > > I transcribe documents and put them in the "General Tab". However, when I > do, and save them, it loses the FIRST word I enter. It also will not bold > or underline and stay that way, so I have to keep opening the General tab > and redoing the bold and underline. > > > > Is this something that that will be fixed soon? > > > > Thanks > > Margaret > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://support.legacyfamilytree.com > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://support.legacyfamilytree.com > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > ------------------------------ > > No virus found in this message. > Checked by AVG - www.avg.com > Version: 2015.0.5941 / Virus Database: 4342/9808 - Release Date: 05/18/15 > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://support.legacyfamilytree.com > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
