Jim I'm sorry but that seems the answer given to all problems even when the user has stated he had tried that and it does not fix the problem as Ron has said.
Adrian Sent from my android device. -----Original Message----- From: Jim Terry/Support <[email protected]> To: [email protected] Sent: Fri, 17 Jul 2015 9:10 PM Subject: re: [LegacyUG] Potential Problem with dates Ron, Sometimes i have had a record for a person that has unusual problems like you are reporting. I have fixed the problem with check and repair. See http://support.legacyfamilytree.com/article/AA-00749 for the steps. On extremely rare occasions the only way I could fix a problematic record is to delete it and then create a new record for the person. I recommend print an Individual Report for the person before you begin. Jim Legacy Family Tree Technical Support -------- Original Message -------- > From: "Goodwin Genealogy" <[email protected]> > Sent: Friday, July 17, 2015 10:41 AM > To: [email protected] > Subject: [LegacyUG] Potential Problem with dates > > I am experiencing a problem with the Potential Problem reports, for some > reason it is not reading the entered dates properly. > > > > It is reporting a problem where it says that the entered date is 1774 where > the date that I have entered is 1874. > > I have run the "check/repair" several times and have deleted and reentered > the 1874 date several times but the problem remains. > > > > I have this same problem with other entries but only with about 5% of my > entries while the others are fine. > > I have checked and reset the Potential Problems "Gaps" menu but nothing > helps. > > I have also re-downloaded Legacy .501 with no change. > > > > Any suggestions? > > > > Ron Goodwin > > Ottawa, Ontario Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
