Adrian, I am sorry for the joke. We don't always get it right in tech support, especially when we have just a sentence or two worth of problem description and don't have the family file to examine and test.
Jim :) Legacy Family Tree Technical Support -------- Original Message -------- > From: "Adrian Purkiss" <[email protected]> > Sent: Friday, July 17, 2015 8:05 PM > To: [email protected] > Subject: re: [LegacyUG] Potential Problem with dates > > Jim > > Sorry not intending to bash you personally rather support in general. No point in suggesting something a user has stated they have already done. Been through that loop numerous times on two problems which now have been accepted as bugs. > > Whilst not bashing your second suggestion it would seem a major piece of work when the problem is not understood. If the data is displayed properly and the problem is only apparent when the potential problem report is run it would seem to me the logical conclusion is the report is at fault not the data. What element of the report is faulty is not clear as Ron doesn't say what problem is being reported. More details are required. > > Regards > > Adrian > > Sent from my android device. > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
