Problem now seems to be fixed, thanks to Support. I had also sent my message, along with my file to Support group. They found no problem in my file, but focused on my program files and/or my PC. Started with a "Complete Removal" and reinstall, and that seems to have fixed the problem. But now my major inconvenience is that I have lost all my settings. I did make a Zip file with the *.usr files. Can anyone suggest the specific *.usr files I might restore to get back my Options Settings?
Thanks to Jarmie on the support team, made the fix go simply. On 8/6/2015 1:20 PM, Genealogy Bob wrote: > I started receiving this error about a week ago, running on 473. It > happens whenever I try to open up the details for any individual. I > tried repairing the file, it mad no change. I get the same result when > I open a backup copy from two months ago. And now I see that I get the > error on any family file that I open. Family files are normally on > Dropbox, but get same error when files are on the local machine. > > I searched the archives, found same error, over a year ago, but followed > the instructions to delete some Temp files and the grid.usr file, this > did nothing for me. > > Legacy 473 on Win 7 PRO > > Just installed 509. Got error message it may not have installed > properly. I did reinstall with recommended settings. Seemed to install > OK, no error messages. Tried to open details of a person, got same > "Error 6 - Overflow" message. > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Online technical support: http://support.legacyfamilytree.com > > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
