Thanks Cathy.

I have about twelve files, all with different settings. so this profile.dbm 
must have the customization settings for the program; the family file 
customizations must be in other files?

Bob


On Aug 6, 2015, at 22:28, Cathy Pinner <[email protected]> wrote:

> Many of the settings from Options - Customise are in profile.dbm which also 
> lives in the usr folder.
> But given the problems you've had, it's probably a good idea to go through 
> and reset your settings - a good chance to review what settings exist.
>
> Cathy
>
> Genealogy Bob wrote:
>>
>> Problem now seems to be fixed, thanks to Support.
>>
>> I had also sent my message, along with my file to Support group. They
>> found no problem in my file, but focused on my program files and/or my
>> PC.  Started with a "Complete Removal" and reinstall, and that seems to
>> have fixed the problem.  But now my major inconvenience is that I have
>> lost all my settings.  I did make a Zip file with the *.usr files.  Can
>> anyone suggest the specific *.usr files I might restore to get back my
>> Options Settings?
>>
>> Thanks to J armie on the support team, made the fix go simply.
>>
>>
>
>
>
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