Ricky, The only product we have that is a recurring charge would be a webinar subscription and with the email you have provided and even an older one we have on file we do not have an active subscription for you. You may be getting us confused with another company. If you still have questions please email us at [email protected] instead of the LUG. Thank you..
On Mon, Nov 30, 2015 at 3:31 PM, Ricky Hall <[email protected]> wrote: > I have been trying to contact your company week or so and no response. My > payments to legacy is taken out of my checking account every month and I'm > requesting that you do not withdraw my monthly payment anymore until > further notice. At this time I cannot afford those monthly payments. If you > do not stop my monthly withdrawal I will contact the Better Business Bureau > and my bank and freeze my account so that the money will not be withdrawn > my account. I requested this before and have not received an answer. > > On Mon, Nov 30, 2015 at 3:19 PM, William Boswell <[email protected]> > wrote: > >> I copy text from websites then paste it into Windows Notepad first, take >> out any extra spaces then paste into Legacy sources. As was mentioned, >> you'll pick up extra junk like web addresses that aren't even seen on the >> pages where you copy from. Notepad or any other text editor will strip >> away HTML and other codes. I don't paste into Microsoft Word because it >> can sometimes add more junk. >> >> >> >> Bill >> >> >> >> *From:* Pat Hickin [mailto:[email protected]] >> *Sent:* Sunday, November 29, 2015 6:34 PM >> *To:* [email protected] >> *Subject:* [LegacyUG] copy and paste -- what's up >> >> >> >> I've been accustomed to copying the census abstracts listing family >> members etc from the censuses on Heritage Quest, FamilySearch, etc., >> directly into the notes boxes in events in Legacy. >> >> >> >> But now suddenly I'm not copying just what is seen but a lot of >> gobblydook as well. I've been solving the problem by copying it into my >> word processor as unformatted text and then copying it into Legacy. The >> extra step is a minor bit of nuisance. But why is this happening? I don't >> *think* the problem could be with Legacy since I hadn't updated before >> this began occurring. But could I have inadvertently changed some setting >> within Legacy?? >> >> >> >> I know little about computers, but I do have a new one, with Windows 10 >> OS. and I'm Using a new browser -- MS Edge instead of Chrome. >> >> >> >> I *hope* the problem is with Legacy and that all I need to do is to >> change some setting. Any help greatly appreciated!! >> >> >> >> Pat >> >> >> Legacy User Group guidelines: >> http://www.LegacyFamilyTree.com/Etiquette.asp >> Archived messages after Nov. 21 2009: >> http://www.mail-archive.com/[email protected]/ >> Archived messages from old mail server - before Nov. 21 2009: >> http://www.mail-archive.com/[email protected]/ >> Online technical support: http://support.legacyfamilytree.com >> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and >> on our blog (http://news.LegacyFamilyTree.com). >> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://support.legacyfamilytree.com > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp -- Ron Support Manager/Technical/Email/Phone Millennia Corporation [email protected] http://www.LegacyFamilyTree.com <http://www.legacyfamilytree.com/> We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
