Were these "welcome messages" sent as attachments to an email that had no message in the body?  If so, that was a major blunder on Legacy's part.  I never open an attachment that I don't know is coming, especially if there is absolutely nothing in the body of the message identifying what it is.

If there was a welcome message with text in the body, I never got it.

The vast majority of the emails I received when this started had various subject lines, an attachment, and no message in the body.  That suggests that it wasn't people "responding" to an email that was causing the problem as has been previously stated.  If people were "responding" to emails, they would have included a message.

In any case, it's a regrettable omission by Legacy to not provide some kind of explanation to its many bewildered customers.

Barton


On Tue, Feb 23, 2016 at 09:12 AM, MikeFry wrote:

On 23 Feb 2016 3:42 PM, Linda wrote:

Mr. Bernier, not everyone is a PC guru; I have to delete from my pc and delete from my smart phone however you miss the point Legacy has a problem that is sending a mountain of emails out. IT is a Legacy problem not a consumer problem and if you think reporting a consumer to their ISP will resolve the issue think again; I will refer the issue to my states Attorney General. Consumers can
always get a new email account however you will be out of business!

I received 2 Welcome messages - Legacy group and LegacyFS group. Everything else, about 120 messages, is complaints from users who don't know what they're doing and weren't aware of what Millennia was trying to do. Stop complaining! Delete anything related to New mailing list software. Don't flag it as junk because the source email address is the same as it's always been and you really don't want that address(es) to be marked as Junk. Wait for things to settle down.

--
Regards,
Mike Fry (Jhb)

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