Jeanette - many of the helpful hints on using Legacy do not make it to the ListServ. If they did, there would probably be more constructive discussions on the ListServ. It is evident that the leadership at Legacy would prefer the ListServ to go away as they rely on FB as the primary stream for discussion.

I consult with people everyday in these matters and I stress the 'duplication of discussion' in getting your brand out. You post to Twitter which posts to FB that notifies people through email. Discussion happens in three different medium and more people get involved. Especially when you are posting information that references websites and blogs - it does not matter which stream it is posted in, it benefits all three (Twitter, FB, email).

If the support staff does not want to have the ListServ, they should close it down like they did with the FamilySearch list. It was not that the people on the ListServ wanted it closed, Legacy Support staff made that decision.

If no one posts to the list, it will die anyway. Requiring people to have a FB account (that they don't want) for technical support help turns off an entire group of people.

Just my thoughts!

John Hannigan
Florida



On Monday 4 11 2016 2:24 PM, Jeanette Drake wrote:
I think it is unreasonable to expect Legacy Family Tree to combine the Users Group and the Facebook Group. They have gone the extra mile to provide two avenues (different tools) to share information. If you want both avenues, then you should take the time and effort to learn the two programs, whether it be email group or Facebook.
Jeanette

On Mon, Apr 11, 2016 at 11:03 AM, CE WOOD <[email protected] <mailto:[email protected]>> wrote:

    Alas. A good forum is inclusive, but Legacy is unwilling to share
    FB posts here? Sad. A loss that impacts all Legacy users.


    CE

    ------------------------------------------------------------------------
    Date: Sun, 10 Apr 2016 22:15:14 -0700
    From: [email protected] <mailto:[email protected]>
    To: [email protected]
    <mailto:[email protected]>
    Subject: Re: [LegacyUG] LUG vs FB

    ..."and never the twain shall meet." -- Unfortunately

    On Thu, Apr 7, 2016 at 11:36 AM, Michele/Support
    <[email protected]
    <mailto:[email protected]>> wrote:

        Those people that want to communicate via the mailing list
        should continue to do so

        Those people that want to communicate via Facebook should
        continue to do so

        No further discussion is needed on the subject.


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