Thank you, Thank you. As you suggested, I restarted my computer and was able to open Legacy.
On Thu, Dec 29, 2016 at 5:10 PM, Sherry <[email protected]> wrote: > I would start with restarting the computer. Sometimes something gets stuck > in memory (RAM) that needs to be cleaned out. > > It's really important to know what the error number and message is. If it > happens again, go to Support.LegacyFamilyTree.com and search there for a > resolution to the error. If you can't find it, or it doesn't work, contact > support, using the Problem Report Form at http://legacyfamilytree.com/ > Problems.asp > > Sherry > > On Thu, Dec 29, 2016 at 2:00 PM, Connie <[email protected]> wrote: > >> Today I downloaded & installed the latest update to Legacy 8. >> I was generating some 'relationship reports' when it froze on me. There >> was an error report number (442 I think??) when I was finally was able to >> close the application, >> >> Now I'm unable to open the application. Do I download & install the >> software again? >> >> Connie >> <[email protected]> >> >> -- >> >> LegacyUserGroup mailing list >> [email protected] >> To manage your subscription and unsubscribe >> http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com >> Archives at: >> http://www.mail-archive.com/[email protected]/ >> >> > > -- > > LegacyUserGroup mailing list > [email protected] > To manage your subscription and unsubscribe http://legacyusers.com/ > mailman/listinfo/legacyusergroup_legacyusers.com > Archives at: > http://www.mail-archive.com/[email protected]/ > >
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